Course Content
Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). The software has become the number one for customer success and helps businesses track customer activity, market to customers, and many more services.
Salesforce Customer Relationship Management usually pronounced as Salesforce which has began with the vision of re-inventing. The major role of Salesforce is to run entirely in the cloud storage and there is no need of
setup costs which helps your workers to do work from any device just with an internet connection either it may be a smart phone, tablet, laptop or PC. Salesforce is easy to operate for small business as well as large business organizations. It not only starts and end with CRM for sales and marketing but also enables you to manage all interactions with your customers.
What are the benefits of Salesforce ?
- Flexibility. One of the most significant USPs (Unique Selling Points) of the Salesforce platform is its high degree of adaptability.
- Countless options with various apps.
- Easy to manage.
- Standard API links.
- The world’s largest web-based platform
Is Salesforce a good career?
To sum up, choosing a Salesforce Career will be a better option than any other profession seeing the opportunities that it is creating in the market. There is an increasing demand for professionals from this field.Overall, the Salesforce Career option is one of the best and most effective career options.
SalesForce CRM Course Content
Definition Of Cloud Computing And Types
- Importance of Salesforce
- Importance of CRM and Solutions
- Grouth of Revenue using CRM
- Comparison of Salesforce CRM with other CRM Products
- Salesforce Products
- Salesforce Features and Edition Limits
Salesforce Administration
Sales Cloud-Generic Business Process
- Features of Sales Cloud
- Products
- Campaign
- Lead
- Account
- Opportunity
- Contact
- Contract
- QuoteManage
- Order
- Forecast
- Entitlement
Service Cloud and Customer Service
- Features of Service cloud
- Case
- Solution
- Public Knowledge Base
- Web-to-case
- Self-Service Portal
- Escalation rules
Company Information
- Creating Company Profile
- Setting Fisca Year, Business Hours
- Setting Holidays and Language
- Identifying Edition
- Web-to-case
- Self-Service Portal
- Escalation rules
Salesforce-Force.Com Platform
- Creating User Login Credentials
- Setup-Personal Setup
- About Administartion Setup
- Standard Applications, Tabs and Objects
- Creating Custom Application(Design), Custom Objects and Custom Tab
- Creating Custom Fields Using DataTypes and Picklist and Dependencies
Manage Users
- Creating users and Roles
- Creating Custom Profiles
- Discussion on Standard Profiles
- Creating Permission Sets and Public Groups and Queues
- Login History
Relationships In Salesforce
- Lookup Relationship
- Master-Detail Relationship
- Many to many Rlationships
- Junction Object
- Rollup Summary Felds
- ReaTime Scinarios
Applying Validations And Formulas
- Overview of validation
- Creating Validation Rule
- Apply Formula in Validation
- PageLayout on Objects
- Mini PageLayout
- Search Layout
- Record Type
- Field Level Security on Layout
Object Level Security Model (Table)
- Profile Level
- Permission Set Level
Permission Set Level
- Profile Level
- Page Layout Security
- Permission Set Security
Record Level Security Model-Sharing Settings(Row)
- Overview of Record Level security
- Organization-Wide-Default
- Sharing Rules
- Grant Access Using Hierarchies
- Internal Access
- External Access
- Mannual Sharing
- Owner Based Sharing Rule
- Both Usage of Profile and OWD
- Real Time Scenarios
Workflows And Approvals
- Overview of Workflows
- Email Alerts
- Tasks
- Field Updates
- Outbound Messages
- Time Dependent Workflow Actions
- Order of Execution
- Approval Process Definition
- Dynamic Approval Process
- Multi-Step Approval Process
- Parallel Approval Process
- Approval Process Actions
- Real Time Scenarios
Data Management With SFDC
- Overview Import wizard
- Limitations on Import Wizard
- Data Export
- Import Objects
- CSV File usage in salesfore
- Import Data into Salesforce
- Data Loader
- Mass Transfer Records and Delete of Records
Process Builder
- Overview of Process Builder
- Working with Process Builder
- Workflows With Process Builder
Community Creation
- Customer community
- Partner Community
- Creating User On Community
- Self Registration
- Rollup Summary Felds
- ReaTime Scinarios
Security Settings
- Single-Sign-on settings
- Session Settings
- Password Policies
- Identity Provides
- Login Access
- Identity Connect
- Email Admin Setup
Email Administration
- Deliverability
- Test Deliverability
- Organization-Wide Addresses
- Setting Email Footers
- Compliance BCC Email
Administrative Integration
- Overview on Declarative(no-code) and Programmatic (coding
- Integrating SFDC to SFDC, SFDC to Excel and SFDC to Facebook
Reports And Dashboards
- Importance of Reports
- Discussion On Standard Report
- Creating Custom Report, Tabular Report, Summary report, Matrix Report
- Creating Joined Report and Report Types
- Applying Filters on Report
- Run Report
- Export Report
- Create Dashboard
- Fetching Dashboard in to Visualforce
Resolving Project Issues
- Overview on Types of Projects
- Issue Capturing and Priorit
- Isuue Resolving and escalation
- How RealTime Issues
- Overview on Outlook Email
- Code Checking
- BluePrint
- Agile Methodology
- How to Clear RoadBlocks
- Office Communicator(O.C)
Salesforce Development
Project Related
- Resolving User Issues In Project
- Importance of User In Application
- Real time project explanation and Project Business Process
- Project Development Life Cycle
- Project Management Tools
- Sandbox and UAT
- Change Set
- Deployment
- Production
Before Start Development
- Enable Development Mode
- MVC Architecture
- Developer Console Usage
- Query Editor Usag
- Execute Anonymous Window
- Create Class Using Developer Console and Visualforce Using Developer Console
- Test and Debug Using Developer Console
- Installing Eclipse
Visualforce Pages
- Comparison With HTML Tags
- Create VF Using URL, Developer Console, Standard Navigation and Eclipse
Data Sources In Visualforce
- Apex Class Variables
- Parameters Using URL
- Global Standard Objects or Custom Objects
- Static Data
Page Block Tags
- Page Block
- Page Block Section, Section Item
- Page Block Button and Location
- Command Buttons and Actions
Input Components
- Input Text, Input Field and Input Secret
- Input Hidden
- Input File
Select Components
- Select Option
- Select Options
- Select Check Box
- Select Radio
Message Tags
- Page Message
- Page Messages
Panel Tags
- Panel Bar
- Panel Barm Item
- Panel Grid
- Panel Group
Other VF Tags
- Column
- Command Link
- Detail
- Facet
- Form
- Iframe
- Image
- Include Script
- Include Page
- List Views
- Repeat
- Tab and Tab Panel
- Render, Rerender, RenderAs
- Passing Parameters
- Creating VF Tabs
- Realted List
- Enhanced List
List Views
- Creating Views
- Page Block Table List View
- DataTable
- Data List
- Repeat
Action Components In Visualforce
- Action Support
- Action Function
- Action Status
- Action Region
- Action Poller
Real Time Topics With Visualforce
- Usage of Static Resource In VF
- Overriding Buttons, Links and Tabs with VF
- Dynamic Visualforce Binding
- Integrating Email with Visualforce
- VisualforceTemplates
- Generate Visualforce page as PDF, Word Document
- Real Time Scinarios
Usage Of CSS In Visualforce
- Create CSS Class
- InternalCSS
- External CSS
- StaticResource In ExternalCSS
- Boostrap Usage in Visualforce
- Realtime Scinarios
Usage Of Java Script
- JS Functions Usage in Visualforce
- JS DOM Usage in visualforce
- JS Events Usage in Visualforce
- JS Validations In Visualforce
- Internal JavaScript
- External JavaScript
- Realtime Scinarios
Usage Of jQuery In Visualforce
- Using Less Code In Visualforce
- Jquery Static Resorces
- URL Plugins
- Auto Complet
Usage Ajax In Visualforce
- Overview on Connections
- Ajax SOQL
- Ajax DML
Usage Of Angular Js In Visualforce
- Overview on Single Page Web Application
- Dependency Injection
- Controller, Directives
- Filters,Model
- Scope, Service
- Expressions, Module
OOPS ( Object Oriented Programming )
- Fundamental and Properties
- Variables
- Identifiers
- Data types
- Access Modifiers
- Methods
- Conditional Statements
- Exceptiopnal Statements
- Class syntax writing
- Constructing Method
- Reference Varibles
- Setter Method
- Getter method
- Constructors
- Class Properties
- Return Statements
- Inheritance
- Abstarction
- Polymorphism
- Encapsulaion
- Wrapper Class
- Usage Of properties in sfdc
APEX
Collections
- List class-Scenarios
- Set class-Scenarios
- Map class-Scenarios
- Advanced Example Programs
SOQL And SOSL
- Overview on SOQL, SOSL
- Fetching Records on VF Using SOQL
- Inserting Records from VF to Salesforce
- Debug Logs
- Static SOQL
- Dynamic SOQL
- Relational SOQL (p-c,c-p)
- Functional SOQL (Aggregate, Date)
- Creating Interfaces Using SOSL
- Governing Limits on Apex
- Real Time Project Scinarios
DML Operations
- DML STATEMENTS VS DATABASE CLASS METHODS :
- Database DML Operation
- Insert Statement
- Update Sattements
- Upsert Statement
- Delete Statements
- Undelete Statements
- Merge Statements
- Rollback operations
- SavePoint In DML
- Realtime Rroject Scenarios
Controllers In APEX
- Standard Controller
- Standard Set Controller
- Custom Controller
- Controller Extensions
Schema Programming
- Objects
- Fields
- Selected Options
Email Service Using Apex Class
- Overview Of Email Sending
- Outbound Email Service
- Inbound Email service
- Email Service Using Templates
- Sending PDF Attachments
- Sending VF Attachments
- Mass Email Message Sending
- Creating Methods for Sending Emails
- Syntax for Send Emails
- Realtime Scenarios
Custom Setting
- List Custom setting
- Hierarchial Custom Setting
Asynchronous APEX
- Future Method-Long Running
- Queueable Apex-Chain Jobs
- Batch Apex-LargeDataVolumes
- Scheduled Apex:Run On Schedule
- Implemantation
- Invoking Future Method from Schedule
- Schedule Using Point and click
- Schedule Using Code Customization
Batch APEX
- Iterable Class
- Query Locator
- Get Query Locator
- Start Method
- Execute Method
- Finish Method
- Sending Email From finish Method
- Batchable Context
- Debug Batch Apex
- Creating Future Methods in Batch Apex
- Implementing Database. Allow Callouts
- Call Batch In a Batch
- Serialize Batch By Batch
- Real Time Scenarios
Apex Triggers
- Overview On Triggers
- Trigger Events
- Before Triggers
- After Triggers
- Insert Triggers
- Update Triggers
- Delete Triggers
Apex Triggers
- Undelete Triggers
- New
- Old
- New Map
- Old Map
- Recursive Triggers
- Validation Rule with Trigger
- Workflow with Trigger
- Invoking Batch Apex, Callouts from trigger
- Invoking Schedule, Future Methods from Trigger
- Real Time Scenarios on Each Topic
Support : Interview Preparation, Mock interview,
Resume formatting and Placement support.
KEY FEATURES
- Higher Package IT Jobs
- 1 on 1 Career Support
- Interview Preparation
- Dedicated mentoring session from industry experts
- Trainer is From Tom MNC'S
- Profile Building
- Flexible Batches
- Job Opening
- Intership
WE PROVIDE FOLLOWING COURSES :
- ERP
- Date Science Training Programme
- Cyber Security
- Sales Force
- RPA (Robotic Process Automation)
- AWS Training
- Python Development
- Machine Learning (ML)
- Ethical Hacking
- Statistical Analysis Software (SAS)
- Cloud Security
- AI & Deep Analysis
- Automation Testing - Selenium
